Frequently asked questions

The recordings (with interpretation) of the virtual event will be released approx. one week after the event at the event page that you can access via your Back Office. You will receive a notification via newsletter and in the Back Office News when the recordings are available at the event webpage. The recordings will be available until September 30th, 2021 at the event webpage that you access via your Back Office.

Please, make sure to log in with the correct Partner ID number that you used when purchasing your virtual ticket. If another Partner purchased a ticket for you, then that Partner needs to send you the ticket link that is available in the Partner’s Back Office.

If you have purchased event tickets for your team members, then you need to send them the personal event ticket link(s) available in your Back Office.
• Log in to your Partner “Back Office” at zinzino.com
• Click “Sign in” and type in your Partner ID & password
• Find the Leader School Event Ticket image
• Click on “Your tickets”, and then you will see all the event tickets you have purchased.
• Click on “Copy link” under “Additional Tickets” and send the link to the Partner you have purchased an event ticket for.

Yes, it is personal and linked to the Partner ID number that you used when purchasing your virtual ticket. You will have access to the event page on two devices. To switch the device, exit from your previous device and re-enter the page.

• Log in to your Partner “Back Office” at zinzino.com
• Click “Sign in” and type in your Partner ID & password
• Find the Leader School Event Ticket image
• Click on “Your tickets”. Here is your ticket information.
• Click on “Enter event page” to watch the live stream when it’s live or get information prior to the event start.
If you have bought multiple tickets and need to share them with your guests, you will find them under “Additional tickets”. Copy the ticket link and send it to your guests.
If you encounter any issues, please contact our Partner Support or annualevent@zinzino.com.

You will get access to your virtual ticket(s) via your personal Back Office a two days before the event. Remember to log in with the Partner ID number that you used when purchasing your virtual ticket.

If someone else purchased your ticket for you, then your ticket information is in the buyer’s Back Office. The buyer will have to copy your ticket link and share with you in order for you to be able to enter the live stream. You will receive a notification via newsletter and in the Back Office News about when you can access the virtual ticket(s).

You are not entitled to a refund on your event ticket(s).

It’s available for purchase via our Partner web under the category “Partner Campaign”.
Remember to purchase your virtual ticket through your Back Office to link it to your Partner ID number:
1. Log in to your Back Office
2. Go to “Shop
3. Go to “Join
4. Go to “Partner Campaign” and purchase your Virtual Leader School Event ticket.

Your Virtual Leader School Event seat gives you access to exclusive video content and training. It is available for purchase until June 19th, 2020. The videos will be available for viewing until September 30th, 2021 – Live and on Demand.

For additional Virtual Leader School Event questions, please contact our Partner Support or call the local Zinzino Partner Service number in your country.

Yes, you can watch the live stream directly on your iPhone and iPad. It works no matter where you are; all you need is an internet connection. If you’d like to stream a video via Apple TV to watch it on a big screen, you can use AirPlay directly from your iOS devices.

What you need:
– iPhone, iPad, iPad mini, or iPod touch
– Apple TV
Note: Your iOS device and Apple TV need to be connected to the same Wi-Fi network. For more information on how to use AirPlay, visit apple.com.

Cast your favorite content from your phone or tablet straight to your TV. Use a Chrome browser and follow the steps as explained on the official Chromecast pages:
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You can watch the Virtual Leader School Event from any device – computer, tablet or smartphone.

No. Once you have purchased your virtual ticket, you have instant access to the live stream. The video plays automatically in your browser. It works on PC, Mac, tablet, or smartphone. However, you must ensure you have a proper broadband connection to view the Virtual Leader School Event.

If you have bought multiple tickets and need to share them with your guests, you will find them under “Additional tickets”. Copy the ticket links and send them to your guests.
If you encounter any issues, please contact our Partner Support.

• Log in to your Partner “Back Office” at zinzino.com
• Click “Sign in” and type in your Partner ID & password
• Find the Leader School Event Ticket image
• Click on “Watch Recordings and Power Sessions”
• Click on “Enter event” to watch the recordings
If you have bought multiple tickets and need to share them with your guests, you will find them under “Additional tickets”. Copy the ticket links and send them to your guests.
If you encounter any issues, please contact our Partner Support.

All the Power Sessions will be released one by one after the Leader School Event, starting on the 19th of June, at the event webpage that you can access via your Back Office. You will receive a notification via newsletter when the Power Sessions are available at the event webpage.
So, please check your inbox for our Power Session newsletter after the Leader School Event. Below you can see our Power Session schedule:
DOWNLOAD POWER SESSION SCHEDULE

If you have a Virtual Leader School Event ticket, you will get access to 10 Power Sessions delivered by our  Keynote Speaker Brian Mayne, Founders & 1 Star Global Presidents Hilde & Ørjan Sæle, together with a LONG LIST of Zinzino’s TOP LEADERS. The Power Session videos will be available until September 30th, 2021 at the event webpage that you can access via your Back Office.

During the live broadcast you need to select the interpretation language of your choice by doing the following:

  1. Find the “Headphone” symbol to select the interpretation language of your choice in the right corner of the broadcast video.
  2. Click on the “Headphone” symbol to access the list of available interpretation languages.
  3. Select your preferred language.

The live sessions will be in English and interpretation services will be provided in the following languages: Hungarian, German, Finnish, Russian, Czech, Polish, Mandarin, Swedish, Italian and Mexican Spanish.

Yes, if you have purchased a Virtual Leader School Event ticket and were qualified, then you will gain access to the recordings (with interpretation). Please, contact our Partner Support for more information.

Yes, if you purchase a Virtual Leader School Event ticket after the event, you will gain access to the recordings (with interpretation). You can purchase a virtual ticket until July xxth. After you have purchased your ticket, you can access the recordings by doing the following:

  • Log in to your Partner “Back Office” at zinzino.com
    • Click “Sign in” and type in your Partner ID & password
    • Find the Leader School Event Ticket image
    • Click on “Watch Recordings and Power Sessions”
    • Click on “Enter event” to watch the recordings

If you have bought multiple tickets and need to share them with your guests, you will find them under “Additional tickets”. Copy the ticket links and send them to your guests.
If you encounter any issues, please contact our Partner Support or annualevent@zinzino.com.

 

  • Log in to your Partner “Back Office” at zinzino.com
    • Click “Sign in” and type in your Partner ID & password
    • Find the Leader School Event Ticket image
    • Click on “Watch Recordings and Power Sessions”
    • Click on “Enter event” to watch the recordings
    If you have bought multiple tickets and need to share them with your guests, you will find them under “Additional tickets”. Copy the ticket links and send them to your guests.
    If you encounter any issues, please contact our Partner Support.